Apple’s decision to temporarily halt the Siri grading initiative in order to review privacy policies and safeguards has prompted rival Google and Amazon to suspend their own programs which permitted employees to listen to recorded voice assistant audio for quality control purposes.
Wired reported in July that Google employs contractors tasked with listening to some audio recordings of customers’ interactions with the AI-powered Assistant to improve speech recognition.
The German regulator added in its statement that other assistant providers, such as Apple and Amazon, are “Invited” to “Swiftly review” their own assistant-grading policies.
Apple responded by suspending Siri’s grading globally.
Siri audio snippets were anonymized before review – stripped of identifiable information like individual names, locations and Apple IDs, per Apple’s iOS Security Guide.
Siri recordings are retained for six months, after which the identifier is erased and the clip is saved “For use by Apple in improving and developing Siri for up to two years.”
I’m with Jim Dalrymple on this: I am certainly going to opt-in in order to help Apple improve Siri because I want to be part of the solution rather than be one of those people who are constantly complaining about Siri but don’t want to to anything to help Apple fix it.